FAQ - Gemel Car

What’s your minimum Order quantity?

1 unit.

What kind of payment terms can be acceptable?

We’re flexible for payment terms, including TT, L/C, D/P, 0/A and of course Cash.

What brands do you have?

GemelCar have established long-term strategic cooperation partnership with BYD, XPENG, NIO, LIXIANG, ARCFOX, NETA, etc. We are dealing with the most popular vehicles Made in China.

What is the ordering process?

1). Select your preferred car, confirmed the price and delivery term with our sales.
2). Hesu create Alibaba Trade Assurance order or prepare the PI with bank details.
3). Make deposit payment or issue L/C.
4). After deposit payment confirmed, Hesu get the vehicle/s ready.
5). Balance payment should be done before goods delivery.

What kind of trade terms available from your side?

We can deal by EXW, FCA, FOB, CFR, DAP, CIF, DDP. etc.

How about the delivery time?

The delivery time will be various by different cars, please contact with our sales/online service for details.

How to guarantee the trade safety if I made the payment?

We can deal on Alibaba by trade assurance order, so that both parties can be guaranteed.

What’s your supportive policy for distributors in overseas market?

We support in many aspects including marketing, promotion, product development/improvements, service training, advertising, etc.

If I have other questions, whom should I ask?

You can contact us here online, our sales will respond within 10 mins.